SAP Managed Services

What is SAP Managed Services?

SAP Managed Services ensure that your business-driven SAP applications run smoothly and deliver top-notch performance. This service involves a Managed Service Provider (MSP) that monitors technical issues, application functions, and the overall operations of your enterprise's SAP ecosystem.
Managed services adopt a strategic approach to support business growth by optimizing ongoing activities. Regular supervision of your SAP applications is essential to meet evolving business requirements, maintain long-term efficiency, and enable seamless expansion without disruption. However, managing SAP applications can be tedious, demanding, and time-consuming, requiring specialized expertise.

Why Choose SAPNEXx for Managed Services?

SAPNEXx offers a comprehensive range of SAP Managed Services designed to streamline your business processes, reduce Total Cost of Ownership (TCO), and allow you to focus on your core business objectives. By entrusting us with the management of your SAP ecosystem, you can relieve your team of the burden of day-to-day operations, ensuring optimal performance and continuous improvement.

Explore Our SAP Managed Services Offerings

Supervised Infrastructure, Migration, and Equipping

As a dedicated SAP Managed Service Provider (MSP), we manage cloud infrastructure administration, data center management, and migrations to the cloud. Our team expertly handles and migrates SAP capabilities to leading cloud platforms like AWS and Azure, utilizing industry-best tools and practices. We also conduct cloud readiness assessments, Proofs of Concept (POC), and facilitate zero-friction onboarding and migrations.

Regular Monitoring and Auditing

We provide 24/7 helpdesk support to ensure your operations run smoothly. Our commitment to high-quality service includes immediate assessments and resolutions of technical issues. Our team conducts routine application and database audits to identify and mitigate any exposures or non-compliance risks. Through automated, data-driven monitoring, we ensure your systems operate efficiently at all times.

Management and Quality

As a trusted SAP Managed Services Provider, we oversee all critical activities related to your applications, including database administration, SAP installations, and continuous improvements and updates. SAPNEXx conducts automated quality checks, manages ongoing issues, and modifies management systems to ensure optimal performance.

Downtime Management and Business Progression

Our Managed Services include automated Backup and Disaster Recovery as a Service (DRaaS), guaranteeing near-zero downtime and uninterrupted business operations 24/7. In the event of any interruption, we ensure an auto-start for SAP applications, including SAP S/4HANA and SAP EHS, allowing your business to continue without disruptions.

Latest Installation and Support

We help our clients identify new opportunities to address evolving business needs. Our certified experts develop roadmaps for new implementations, which are crucial for scaling SAP across various business processes. As part of our Managed Services, we implement and support both current and new functionalities

SAP Security Compliance

Our offerings include comprehensive security measures such as vulnerability inspections, security systems, and data protection. We deliver role-based access management and operate a 24/7 Security Operations Center (SOC). Additionally, we provide live dashboards for Alert Management (ALM) and ensure compliance with geographical and industry-specific regulations such as GDPR, NESA, and SAMA.

How Our SAP Managed Services Empower Enterprises

At SAPNEXx, our proven managed services are designed to optimize your SAP investments, driving business growth and enhancing operational efficiency.

Comprehensive Service Model

Our service model encompasses a wide range of corporate products, including essential SAP services such as Application Maintenance and Support. This approach ensures that your SAP system runs smoothly, with minimal disruption to business activities, all while keeping costs manageable.

Application Support Framework (ASF)

For all our outsourced engagements, we rely on the Application Support Framework (ASF). This framework streamlines the transition and maintenance processes, making it easier for businesses to ensure their SAP systems are consistently supported and operational.

Risk Reduction and Best Practice

Our time-tested SAP approach integrates best-in-class procedures and innovative technologies aimed at minimizing risk. Clients benefit significantly from our structured methodology for managing and operating support services. This framework provides well-defined strategies for aligning people, processes, and technology to achieve successful and repeatable outcomes.

Key Benefits

Optimized SAP Investments: Maximize the value of your SAP systems to support and sustain growth.
Minimal Disruption: Ensure smooth operations with continuous application maintenance and support.
Streamlined Processes: Leverage our ASF to simplify service management and improve efficiency.
Risk Mitigation: Utilize proven best practices and technologies to reduce operational risks.

Why Choose SAPNEXx for SAP Managed Services?

SAPNEXx stands out as a Gold SAP service provider with a proven track record of delivering high-value SAP solutions. As a top SAP-approved Value Added Reseller (VAR) Partner, we specialize in providing comprehensive business application solutions tailored to your needs.

Focused on Small and Medium-Sized Businesses

Our managed services are specifically designed for small and medium-sized enterprises, enabling us to share numerous success stories both nationally and globally. We understand the unique challenges faced by these businesses and tailor our services accordingly.

Offshore and Local Team Synergy

We optimize our offshore Application Development Centers in India to meet your application support requirements efficiently. By leveraging a local client-side team, we ensure effective management, seamless business unit interface, and exceptional service delivery. Our service delivery group follows shared procedures and methodologies to maintain consistency and quality across all engagements.

Comprehensive Service Offerings

Our primary services include:

SAP Application Services
SAP ERP System Support
Intelligent Digital Platform Solutions
Consulting Offerings

Our diverse clientele spans various industries, including consumer goods, retail, wholesale, engineering and construction, life sciences, manufacturing, and more.

Market Benefits

Scale Your Business with a Gold Partner

Collaborate with SAPNEXx, a globally trusted multi-cloud advisor and managed services specialist, to elevate your business to new heights. Our expertise and resources empower you to scale effectively and sustainably.

Complete Technical and Functional Assistance

We offer comprehensive support across both business applications and technical domains. Our holistic approach enhances IT processes, optimizes usage, and improves overall effectiveness, ensuring that your organization operates at its best.

Reduce Total Cost of Ownership (TCO)

Our flexible support model helps lower operating expenses while maximizing project ROI. Through effective testing, expedited provisioning, and minimized implementation delays, we help you achieve greater financial efficiency.

Improve Overall Performance

Enhance agility and performance in both test and production environments with rapid provisioning and scalable solutions. Our services are designed to improve responsiveness and operational effectiveness.

Smart Patch and Upgrade Management

We ensure your environment remains reliable and up-to-date by aligning your patch management needs with system requirements. Our proactive management keeps your systems secure and functioning optimally.